Privacy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

We imply consent for the use of personal information to complete your purchase, verify your credit card, place an order, arrange for a delivery or return a purchase.

We will seek consent for any secondary reason such as marketing.

THIRD PARTIES

Our store is hosted by Squarespace use third part print services Your data and information is also provided to these platforms as part of the ordering process and used only as necessary to complete your transaction.

For more insight, you may also want to read Squarespaces Terms of Service https://www.squarespace.com/terms-of-service)

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency." 

Shipping Info

Printing and shipping can take up to 14 days depending on your locations. Sometimes things can go wrong, especially when these items are travelling all over the world. If you are experiencing delays please let us know so we can track down your order and give the delivery company a bit of a move on! 

Do you ship internationally? And if so, which items?

We do ship some of our range internationally. Please contact us for more info

 Do I receive a tracking number # once I place an order? 

You sure do! We will advise your order number and tracking info once your order is placed. You’ll get a link for email and text shipping and delivery updates.

Once I have placed my order, can i change it or edit the shipping details?

No, once the order flows through to the printer your delivery address will be set as per your order. If the item is unable to be delivered it will be returned back to the printer. A second be delivery fee will be incurred to have this shipped. 

Terms of Use

Website Terms Of Use:

All text and images and product pictures remain copyright of Real Rogue Imports; Use or reproduction without written consent is not permitted.Please note all images are worldwide copyright of Real Rogue Imports.
 

Refund Policy

What if the quality is not what i expected?

We want you to be happy with your product. If something is wrong please contact us with examples images highlighting the defect or poor quailty so we can replace or organise a refund within 7 days of receiving your item. 

What if my i miss my delivery or the wrong address has been added?

If the item is unable to be delivered it will be returned back to the warehouse or printer. A second delivery fee will be incurred to have the item shipped again. If you decide to cancel the item after a delivery has been attempted a refund for shipping will not be provided. 

What if i change my mind?

Providing the item has not been shipped, orders may be canceled at any time. For in stock or print on demand order, we normally ship in 48 hours. Feel free to email us though and we will do the best we can to make any changes. Refunds cannot be provided if production or shipping has commenced.